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Due to security restrictions, you are not allowed to create 'Helpdesk Ticket' (helpdesk.ticket) records. Contact your administrator to request access if necessary.


I am getting this error message, I have even given the access to the employee but they are still facing this issue. Can someone help me with this?

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Best Answer

100% it's a access right issue. Try giving this user  helpdesk.ticket model create access, also check it there is any existing access right in your database.


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Autor Best Answer

Thank you Abhay it worked

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