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Problem when confirming quotation sent by email

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v17
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Gerald Foerster

Hello everyone,


We have an issue that appears after the customer has signed an accepted the quotation sent by email:


The following error message appears on his screen:


--------------------------------


Access Error


You are not allowed to access 'Product Moves (Stock Move Line)' (stock.move.line) records. This operation is allowed for the following groups: - Inventory/Administrator - Inventory/User - Quality/User - User types/Internal User Contact your administrator to request access if necessary.


----------------------------------


Any help would be greatly appreciated.



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Gerald Foerster
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thank you very much , 

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Chris TRINGHAM
Best Answer

The error message is telling you that the user is not a member of any of these access groups

  • Inventory / Administrator or User
  • Quality / User
  • Internal User

I'm not quite clear who is getting the error. 

  • If it's the customer (accessing it through the portal) then they would not be a member of any of these groups, but they shouldn't need access to the Delivery Order (stock.move / stock.move.line)
  • If it's an internal user, they should have access through the Internal User access group.  As standard it is inherited by all application access groups:


You check that and add it back if it's been removed.

Are you on Odoo Online?  If not, do you have any customization?

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi Please verify that the user has administration access for inventory fromSettings -> User & Companies ->Users -> Select your user


Check whether you have provided administration access
Also check that you added the user to the groupsexample:Settings -> User & Companies ->Groups -> Select your user

Search for Inventory/Administrator
add your user in it if it is not available there


Hope it helps

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