Skip to Content
Menu
This question has been flagged

All,

We have an Odoo 9.0 installation that has over 200 users. They all have portal access and will be able to look into their portal UI. They are able to see their pages depending on user access provided to them. The administrator keeps receiving calls that some of the users are not able to see the portal page/contents in spite of providing all the necessary access.  Is there any method by which the administrator can 'login as' the user and check what the user says is true.

Appreciate any help


Avatar
Zrušiť
Best Answer

I think your problem can be solved by Impersonating user feature in Odoo. Check following app if it suits for your need. 

https://www.odoo.com/apps/modules/13.0/impersonate_user/

Thank You

Avatar
Zrušiť
Best Answer

1. Check the logs

2. Get the user password and try it yourself, or let them make a screencast

3. create a test user and check it for yourself

Avatar
Zrušiť
Related Posts Replies Zobrazenia Aktivita
1
aug 22
8172
1
sep 20
5340
2
mar 24
5724
0
jan 23
3105
3
nov 15
10183