Skip to Content
Menu
This question has been flagged
2725 Zobrazenia

Hello,

When we make a new ticket in helpdesk, after selecting "Helpdesk Team", for "Assigned to" field all members in all of helpdesk teams shown.

We want to change "Assigned to" in the way that just it shows members of that specific team.

I've found the relation of "Assigned to":

user_id = fields.Many2one('res.users', string='Assigned to', track_visibility='onchange', domain=lambda self: [('groups_id', 'in', self.env.ref('helpdesk.group_helpdesk_user').id)])

and I know I should change the "domain" but I don't know how to change it.

Sorry for my bad English.

Thanks.

Avatar
Zrušiť
Related Posts Replies Zobrazenia Aktivita
3
apr 25
3473
3
nov 23
17518
3
nov 24
25155
1
apr 23
6202
2
dec 22
6956