Skip to Content
Menu
This question has been flagged
1414 Zobrazenia

I am trying to create an Automated Action(s) for Helpdesk that will change the color of the ticket in Kanban when a customer responds and remove it when a user responds back (basically a read/unread tag).  I can't figure out the right combination of parameters to get this to work.


I understand notifications and all of that, this is a redundancy to make sure nothing is missed and is visible to all users regardless of follower status.

Avatar
Zrušiť
Related Posts Replies Zobrazenia Aktivita
4
mar 24
3769
0
mar 15
5883
1
mar 15
5777
0
feb 21
4562
0
feb 21
41