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odoo accounting v14 pos v15
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Thomas G

Hi,

everywhere I want to access the settings it throws the error : missing record.

For example sales->settings

I have read another post that it is because some apps create products that you are not allowed to delete?

This seems very strange. But I do remember deleting a product that was auto created including something with a barcode. I have seen other user posting the same problem, but they did not receive any decent replies...

Greets

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Thomas G
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Yes, exactly but it is kind of strange that this is coded like that seems bad logic to me.

Also for example if you use the expense apps then it creates a product for expenses. Thos product is mixed together with the actual products, I think is confusing like that... I don't like it.. Because see how easy you can break the whole system by just deleting the simple product. It does not make much sense to me.

How can I recover from this? And recover any product that has been deleted by any app that is required for the admin settings panel to function again?

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Niyas Raphy (Walnut Software Solutions)
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Hi,

Hope you are using Odoo v11, As all the settings are common in v11.

You are getting such are error because, if suppose you set deposit product as Product A and then later deleting the same product from product master and going to settings will throw error . This might be the issue.


Also make sure that you have not installed any custom addons, also try in a new database and see whether you have this issue or not.

Thanks

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