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Hi,

i got error like this "You cannot use an inactive account" when i try to validate Customer Invoice. http://imageshack.com/a/img922/4035/M8nJEV.png

i have see account in that form and it was active

how to fix it ?

i use odoo 8

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Check for deprecated accounts.. If any change them to active then validate the invoice

Author Best Answer

hi @ermin,

where i can see the accounts (income, expense, AR, tax accounts...) ???

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The hard way by checking the accounting settings of:

- the involved partner/customer

- the product

- the taxes.

Or you filter all inactive accounts in the chart of accounts and you can guess the culprit. If you are an accountant yourself this should be no problem for you, if you are not an accountant, then ask your accountant.

Best Answer

Please check all involved accounts (income, expense, AR, tax accounts...)

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