Hi,
i got error like this "You cannot use an inactive account" when i try to validate Customer Invoice. http://imageshack.com/a/img922/4035/M8nJEV.png
i have see account in that form and it was active
how to fix it ?
i use odoo 8
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Comptabilité
- Inventaire
- PoS
- Project
- MRP
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hi @ermin,
where i can see the accounts (income, expense, AR, tax accounts...) ???
The hard way by checking the accounting settings of:
- the involved partner/customer
- the product
- the taxes.
Or you filter all inactive accounts in the chart of accounts and you can guess the culprit. If you are an accountant yourself this should be no problem for you, if you are not an accountant, then ask your accountant.
Please check all involved accounts (income, expense, AR, tax accounts...)
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Check for deprecated accounts.. If any change them to active then validate the invoice