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Hummingbiz

We have an Enterprise version 13.0 installation through Odoo.sh.

Our client is attempting to import leads from a CSV file containing about 39,000 rows.

The import timed out, and the following errors were observed in the log file:
2021-03-03 15:54:52,695 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671840417536, started 140671840417536)> virtual real time limit (932/900s) reached.
2021-03-03 15:54:52,695 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671765493504, started 140671765493504)> virtual real time limit (921/900s) reached.
2021-03-03 15:54:53,696 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671840417536, started 140671840417536)> virtual real time limit (933/900s) reached.
2021-03-03 15:54:53,697 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671765493504, started 140671765493504)> virtual real time limit (922/900s) reached.


What do these errors mean, exactly, and how can we overcome them?


Thanks.

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Ray Carnes (ray)
Best Answer

Did you modify the BATCH limit?


You can try to go lower if your import data is complex.  The batching feature is essentially splitting the file into smaller chunks.

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Hummingbiz
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My client representative said they did not reset the batch limit.