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Hummingbiz

We have an Enterprise version 13.0 installation through Odoo.sh.

Our client is attempting to import leads from a CSV file containing about 39,000 rows.

The import timed out, and the following errors were observed in the log file:
2021-03-03 15:54:52,695 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671840417536, started 140671840417536)> virtual real time limit (932/900s) reached.
2021-03-03 15:54:52,695 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671765493504, started 140671765493504)> virtual real time limit (921/900s) reached.
2021-03-03 15:54:53,696 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671840417536, started 140671840417536)> virtual real time limit (933/900s) reached.
2021-03-03 15:54:53,697 6 WARNING xtremeincite-prod-1455975 odoo.service.server: Thread <Thread(odoo.service.http.request.140671765493504, started 140671765493504)> virtual real time limit (922/900s) reached.


What do these errors mean, exactly, and how can we overcome them?


Thanks.

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Ray Carnes (ray)
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Did you modify the BATCH limit?


You can try to go lower if your import data is complex.  The batching feature is essentially splitting the file into smaller chunks.

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Hummingbiz
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My client representative said they did not reset the batch limit.