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Lucas Huber

I don't want to miss new messages coming in, so I tried to configure the Sales module to get an E-Mail when someone uses the webform "Contact us" . But I can not figure out how to do yet.

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Lucas Huber
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Just found the solution:

I have to use sales teams and include me as follower of incoming lead. 


https://www.odoo.com/fr_FR/forum/help-1/question/how-do-i-change-the-web-contact-form-56166https://www.odoo.com/fr_FR/forum/help-1/question/how-do-i-change-the-web-contact-form-56166

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Kazim Mirza | Founder at TechUltra Solutions
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Hello Lucas

Just for a information . 

When the customer use Contact Us from it will create a CRM Lead in Backend ERP.

Now, For your need you have to create a new module which send mail to user when new Lead Creates.

It shoud contain the Email Temlate also.

I just can give you an idea.

Please don't hesitate to ask any question regarding this.

Thank You

 

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Lucas Huber
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Thank you Kazim, Yes I did recognize the CRM Lead, but I would expect that I can somehow add followers to that lead. As it is now the function is indeed somehow incomplete and a new module has to be created.

Kazim Mirza | Founder at TechUltra Solutions

Hello Lucas For that you have to create a customize module.