Перейти к содержимому
Меню
Чтобы взаимодействовать с сообществом, необходимо зарегистрироваться.
Этот вопрос был отмечен
4 Ответы
3323 Представления

I don't want to miss new messages coming in, so I tried to configure the Sales module to get an E-Mail when someone uses the webform "Contact us" . But I can not figure out how to do yet.

Аватар
Отменить
Автор Лучший ответ

Just found the solution:

I have to use sales teams and include me as follower of incoming lead. 


https://www.odoo.com/fr_FR/forum/help-1/question/how-do-i-change-the-web-contact-form-56166https://www.odoo.com/fr_FR/forum/help-1/question/how-do-i-change-the-web-contact-form-56166

Аватар
Отменить
Лучший ответ

Hello Lucas

Just for a information . 

When the customer use Contact Us from it will create a CRM Lead in Backend ERP.

Now, For your need you have to create a new module which send mail to user when new Lead Creates.

It shoud contain the Email Temlate also.

I just can give you an idea.

Please don't hesitate to ask any question regarding this.

Thank You

 

Аватар
Отменить
Автор

Thank you Kazim, Yes I did recognize the CRM Lead, but I would expect that I can somehow add followers to that lead. As it is now the function is indeed somehow incomplete and a new module has to be created.

Hello Lucas For that you have to create a customize module.