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Too many emails and documents to process, best way to automate?

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eric wang

Hard to keep up with the volume of invoices and POs, what can I do to scale this and avoid errors?

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Best Answer

To handle a high volume of invoices and POs (Purchase Orders) efficiently and reduce errors, Odoo provides excellent automation tools and integrations. Here’s how you can optimize and scale your accounting and document processing:

1. Automate Invoice and PO Processing

a. Use Odoo’s OCR for Invoice Automation

  • Odoo OCR (Optical Character Recognition): Automate the processing of vendor bills by extracting data (e.g., vendor name, amounts, tax details) from scanned documents or PDFs.
    • Activate OCR in Accounting > Configuration > Settings by enabling the "Bill Digitalization" option.
    • Odoo will scan uploaded documents and draft bills automatically.

b. Vendor Bill Auto-Matching

  • Use Odoo’s feature to automatically match vendor bills with corresponding POs:
    • Enable Purchase Matching in Accounting > Configuration > Settings.
    • When a vendor bill is uploaded, Odoo will try to link it to an existing PO by checking the vendor and amount.

c. Email Gateway for Document Import

  • Configure an email alias to forward invoices and documents directly into Odoo.
    • Set up an alias under Settings > Technical > Email > Aliases.
    • Route the alias to create invoices or POs automatically.

2. Use Workflows to Streamline Approvals

Configure automated workflows for validation and approvals:

  • Set up Approval Rules:
    • Example: Only invoices over $10,000 require approval from a manager.
    • Go to Settings > Approvals and define rules for bills and POs.
  • Notifications are automatically sent to the responsible person for quick review and action.

3. Batch Processing of Documents

  • Odoo allows bulk processing of invoices and POs:
    • Upload multiple documents at once via the Documents app or Accounting.
    • Use the Batch Validation feature in the Accounting module to validate or post multiple records simultaneously.

4. Use the Documents App for Centralized Management

The Documents app integrates seamlessly with the Accounting module:

  • Drag and drop invoices, receipts, and POs directly into the app.
  • Tag and classify documents for quick retrieval.
  • Automate actions like creating a bill or PO from uploaded files.

5. Automate Reconciliation

  • Use the Bank Reconciliation Tool in Odoo to match invoices and payments:
    • Import bank statements directly into Odoo.
    • Odoo’s smart reconciliation will automatically propose matches for payments and invoices, reducing manual effort.

6. Use Scheduled Actions for Repetitive Tasks

Configure scheduled actions for repetitive accounting tasks:

  • Automate reminders for unpaid invoices.
  • Schedule report generation for daily/weekly updates on overdue invoices or pending POs.

7. Reduce Errors with AI Suggestions

  • Enable AI Predictions in Odoo to automatically categorize and complete missing data on documents like invoices and POs.

8. Integrate with Third-Party Tools

If your workflow involves external tools, integrate them with Odoo:

  • Use APIs to connect Odoo with platforms like DocuSign for document signing or Zapier for workflow automation.
  • Configure EDI (Electronic Data Interchange) for bulk transactions with suppliers and customers.

9. Reporting and Dashboards

  • Set up custom dashboards to track KPIs like invoice processing time, error rates, and overdue bills.
  • Use filters and groupings in the Accounting module to keep track of bottlenecks.

10. Outsource or Use AI-Driven Automation Services (Optional)

If volume increases beyond internal capacity:

  • Use external automation services like QuickBooks or Expensify, which integrate with Odoo.
  • Train your team on leveraging these tools for advanced workflows.

Example Workflow:

  1. Invoices are received via email and routed to Odoo.
  2. Odoo OCR extracts data and creates draft bills.
  3. Bills are auto-matched with POs and routed for approval.
  4. Payment batches are prepared and reconciled with bank statements.
  5. Errors and exceptions are flagged for manual review via dashboards.

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