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Hi, 

My Setup is as follows,  

Domain: yourdomain.com purchased from GoDaddy

Website: yourdomain.odoo.com

SSL: I understand Odoo provides free certificate for www.yourdomain.com yet we paid for and certificate from GoDaddy for yourdomain.com and it is setup for the domain till the step where GoDaddy says if the website is from GoDaddy the certificate is installed automatically.


Odoo:  Databases and domain setup it is www.yourdomain.com so I am assuming the certificate is generated for both www.yourdomain.com and yourdomain.com from Odoo. 


DNS Configuration on GoDaddy:

Redirect - https://yourdomain.com forwards this to www.yourdomain.com

CNAME - www points to www.yourdomain.odoo.com

Result -  Client’s Browser address bar shows https://www.yourdomain.com and website loads with https connection. 


Issue: Godaddy SSL checker https://ssltools.godaddy.com/views/certChecker FAILS to validate yourdomain.com

Note that the IP address points to a GoDaddy default - 186.X.X.X 


SSL check SUCCEEDS in validating www.yourdomain.com and IP address points to Odoo - 35.X.X.X 


Do I need to install certificate purchased from GoDaddy on Odoo website so appreciate the feedback / help to solve the issue or correct any misconfiguration.


The response I had from GoDaddy support is that the domain should point to an IP address and not a URL. 


Q1: Do I need to change the DNS A record? Does Odoo provide Static IP?

Q2: Do I need to add Domain to odoo as yourdomain.com besides www.yourdomain.com?

I have not done this additional step as the Odoo documentation suggests adding the domain in database either with www or without www. The documentation does not suggest add both. 


Q3: Will I need to purchase the certificate for a longer duration from Odoo? Existing Free certificate from Odoo appears to be valid for 90 days. 


Thanks in advance. 




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Best Answer

GoDaddy uses masked forwarding that does not support an SSL Certificate. 

More information at: 

https://www.godaddy.com/community/Managing-Domains/SSL-and-Forwarding-with-masking/td-p/114818

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Best Answer

Odoo provides Let's Encrypt certificates automatically, these certificates are valid only for 90 days, but are renewed automatically.

SSL certificates must be deployed on the corresponding web server, this needs corresponding access rights. Therefore Godaddy certificates work on Godaddy servers only, the same holds for Odoo servers. Probably for this reason the Godaddy-SSL-checker does not work for your site hosted on Odoo.

ad Q1: You only need a CNAME record, as described in the documentation (https://www.odoo.com/documentation/user/14.0/website/publish/domain_name.html). Odoo does not provide IP addresses and this is also not necessary.

ad Q2: As described in the documentation, you'll have to redirect nakeddomain.com to www.nakeddomain.com, if you also want to use nakeddomain.com.

ad Q3: see above.

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