Skip to Content
Menu
This question has been flagged
6405 Views

The option "Log an internal note" does not send notifications normally. Is it possible that users (who are followers) receive an alert when a internal note is created?

Avatar
Discard

This is exactly what Send a Message does. Why wouldn't you just send a message?. Notes are for passive information sharing, messages for proactive information sharing. An example Note could be a Christmas Card sent by a client, that people don't need to know about unless they happen to look. A message could be a logo that people need to know about straight away because an order cant proceed without it.

Related Posts Replies Views Activity
2
Jan 22
9385
0
Nov 20
1802
0
Dec 21
2582
1
Oct 23
3548
1
Oct 22
10265