Hello,
I would like to know how it is possible to know who received the message when using helpdesk. In fact, sometimes new employee comes in one ticket and I would like to know which message they did receive in their inbox.
Thanks
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
This question has been flagged
1
Reply
1340
Views
Good question, it`s very important know who is viewing a ticket..
maybe odoo need tom improve this part...
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
0
Aug 25
|
14 | ||
|
0
Mar 25
|
1584 | ||
|
0
Oct 24
|
1530 | ||
|
1
Sep 24
|
1665 | ||
|
1
Aug 24
|
1778 |
