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Hello,
I would like to know how it is possible to know who received the message when using helpdesk. In fact, sometimes new employee comes in one ticket and I would like to know which message they did receive in their inbox.
Thanks
Good question, it`s very important know who is viewing a ticket..
maybe odoo need tom improve this part...
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
