Hello,
I tried installing Odoo, it's going great, I managed to install the CRM without any issues and insert my sugarCRM data inside it. Nonetheless, I have huge issues setting up the messaging/emailing part.
This is how I proceeded:
I have a user whose e-mail is maxime@deuse.me.
I went to general settings (I don't know what to put in Alias Domain so I wrote my Odoo domain down "odoo.domain.com")
In configure outgoing e-mail servers I set up my server:
SMTP Server : smtp-mail.outlook.com
SMTP Port: 587
TLS (STARTTLS)
username: maxime@deuse.me
Password: **************
(connexion works properly)
In configure ingoing email gateway i wrote:
Server Name pop-mail.outlook.com
Port 995
SSL/TLS
Username: maxime@deuse.me
Password: ******
(connexion works properly)
I left "Actions to Perform on Incoming Mails" blank
When I try to send a message with user Maxime Deuse it gets send properly BUT I just don't get any incoming e-mails. Does anyone know what I am doing wrong and if not does someone have a nice step by step tutorial with whom I couldn't screw up?
Thank you very much! You are a life saver ;)
EDIT SOLVED:
I managed to solve this issue. It was due to my bad understanding of e-mailing in OpenERP. Note that I had to switch from OpenERP 8 to OpenERP 7 due to some stability issues but I believe the process should be the same. See below for answer.
Hello Maxime, Try to change in "Alias Domain" to deuse.me. You can also check in Settings > Automation > Scheduled Actions if the "Email Queue Manager" is defined with hours (Number of calls), minutes, days,..... Good luck!
Thanks Daniel, you got me on the right track to solve this issue.