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CRM VOIP Module Documentaion?

By
Lloyd
on 4/22/15, 5:31 AM 2,465 views

Hi Odoo community,

Does anyone have any idea where we can find documentation for the crm_voip module, this is a paid module that costs  399 euros but comes with absolutely zero documentation or resources whatsoever. Besides the very basic introduction to the module on the odoo app page https://www.odoo.com/apps/modules/8.0/crm_voip/ I cannot find anything else.

This is the sum Total of the docs that comes with the download, which leaves much to be desired. 


"""

=================

Odoo VOIP

=================

Installing Asterisk server

==========================

In order to install Asterisk 13.2.0, you can download the source directly from http://www.asterisk.org/downloads.

Then follow the instructions given there: http://sipjs.com/guides/server-configuration/asterisk/.

The instructions for Asterisk 11.11.0 are the same for Asterisk 13.2.0.

Configuration of Odoo VOIP

"""

For a paid module I would at the very least expect there would a bit more info (any info) on installation and setup, or some reference to troubleshooting issues on a forum somewhere. But I have yet to find anything, even from the module developers themselves. If anyone can point me in the right direction would be greatly appreciative.


Regards


Lloyd

OA Solutions

The problem is that it has only been bought 5 times, so chances of you finding somebody to help will be slim.. In all honesty, if this is all the information that you've gotten, I find this dissapointing from Odoo. Send them an e-mail at support@odoo.com, you've bought a product so I'm sure they'll help you in the good direction. The only way for us to help would be by having access to the module and to test it ourselves :/

Yenthe
on 4/22/15, 5:36 AM
This is a forwarded response from a post I put up today on the Odoo community forum.

I've added the message link I placed on the forum below as well for reference.


Any info would help. We would like to set this module up for PBX clients with their own asterisk servers but can't seem to get even the basic configurations right on the module.

Thanks in advance for your help and response.

Kindest Regards

Lloyd

---------- Forwarded message ----------
From: Yenthe <yenthespam@gmail.com>
Date: Wed, Apr 22, 2015 at 11:36 AM
Subject: Re: CRM VOIP Module Documentaion?
To: Lloyd <lloyd@oasolutions.co.za>


The problem is that it has only been bought 5 times, so chances of you finding somebody to help will be slim.. In all honesty, if this is all the information that you've gotten, I find this dissapointing from Odoo. Send them an e-mail at support@odoo.com, you've bought a product so I'm sure they'll help you in the good direction. The only way for us to help would be by having access to the module and to test it ourselves :/

--
Yenthe
Sent by Odoo S.A. using Odoo about Forum Post CRM VOIP Module Documentaion?



--

Lloyd Mckeen

Web Developer

Email: lloyd@oasolutions.co.za

Web: www.oasolutions.co.za

Lloyd
on 4/22/15, 6:35 AM

Thanks for the reply. I will make contact with their support team. Regards Lloyd OA Solutions (Open ERP Africa)

Lloyd
on 4/22/15, 6:31 AM
0

If I am not wrong, the documentation is included in the module. If not, you can contact the owner of this project: fwi@odoo.com

0
Riccardo Ferrari
On 7/16/15, 9:47 AM

Well, I bought it, paying twice as it was not clear that core was the only module to buy,. I got it working, with extensive asterisk recompilation. Now my isuue is that phone calls cannot be closed by odoo.

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Asked: 4/22/15, 5:31 AM
Seen: 2465 times
Last updated: 7/16/15, 8:31 PM