Hi Odoo community,
Does anyone have any idea where we can find documentation for the crm_voip module, this is a paid module that costs 399 euros but comes with absolutely zero documentation or resources whatsoever. Besides the very basic introduction to the module on the odoo app page https://www.odoo.com/apps/modules/8.0/crm_voip/ I cannot find anything else.
This is the sum Total of the docs that comes with the download, which leaves much to be desired.
"""
=================
Odoo VOIP
=================
Installing Asterisk server
==========================
In order to install Asterisk 13.2.0, you can download the source directly from http://www.asterisk.org/downloads.
Then follow the instructions given there: http://sipjs.com/guides/server-configuration/asterisk/.
The instructions for Asterisk 11.11.0 are the same for Asterisk 13.2.0.
Configuration of Odoo VOIP
"""
For a paid module I would at the very least expect there would a bit more info (any info) on installation and setup, or some reference to troubleshooting issues on a forum somewhere. But I have yet to find anything, even from the module developers themselves. If anyone can point me in the right direction would be greatly appreciative.
Regards
Lloyd
OA Solutions
The problem is that it has only been bought 5 times, so chances of you finding somebody to help will be slim.. In all honesty, if this is all the information that you've gotten, I find this dissapointing from Odoo. Send them an e-mail at support@odoo.com, you've bought a product so I'm sure they'll help you in the good direction. The only way for us to help would be by having access to the module and to test it ourselves :/
From: Yenthe <yenthespam@gmail.com>
Date: Wed, Apr 22, 2015 at 11:36 AM
Subject: Re: CRM VOIP Module Documentaion?
To: Lloyd <lloyd@oasolutions.co.za>
The problem is that it has only been bought 5 times, so chances of you finding somebody to help will be slim.. In all honesty, if this is all the information that you've gotten, I find this dissapointing from Odoo. Send them an e-mail at support@odoo.com, you've bought a product so I'm sure they'll help you in the good direction. The only way for us to help would be by having access to the module and to test it ourselves :/
--Yenthe
Sent by Odoo S.A. using Odoo about Forum Post CRM VOIP Module Documentaion?
Lloyd Mckeen
Web Developer
Email: lloyd@oasolutions.co.za
Web: www.oasolutions.co.za
Thanks for the reply. I will make contact with their support team. Regards Lloyd OA Solutions (Open ERP Africa)