Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
Is there a way to default to sending managers a support ticket when one is created? I know you can select them form the form and send, but I was hoping for an automatic method to catch those who forget. Is there any way to forward an already created ticket to a manager?
When I save this claim, I would like to email the manager with the contents and/or just a link back to the claim. I think this si the only option for creating customer support tickets so I suppose this is the only way.
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 12/18/13, 11:29 PM|
|Seen: 1733 times|
|Last updated: 9/28/17, 8:13 AM|