Skip to Content
This question has been flagged
salespromotionwebsitev14
1 Reply
2016 Views
Avatar
Emma Dimech

Hi everyone,

We are trying to use a promotion program on our website, but no matter which way I configure it nothing is working. Nothing is getting picked up, sometimes an error says the coupon it is not valid on our website, or that the sales order doesn't have the sufficient amount of products added to the Sales Order, even though it does.

Is there a basic setting that I am missing?

Avatar
Discard
Avatar
Dipali Tank (dit)
Best Answer

Hello,

1)  'This promo code is not valid on this website.'

   => check configured 'Website' under section validity : https://tinyurl.com/yfynxe7x 

     it will be applicable for that particular website if it mentioned. Make the field empty if you want to use the same for a multi-website.

2) "sales order doesn't have a sufficient amount of products added to the Sales Order" 

  => could you share the exact warning you get? if the 'minimum amount of purchase' is mentioned in the promotion program then it will be applicable for the amount greater or equal to it.

here you can get basic details about the feature: https://www.youtube.com/watch?v=KSlrxF0KIPY

Thanks!

Avatar
Discard
Related Posts Replies Views Activity
Generating custom coupon codes format Solved
sales promotion coupon v14
Avatar
Avatar
1
Dec 21
2690
Create a promo with 3 products
sales promotion
Avatar
0
Mar 24
579
Can't edit web event page Solved
website v14
Avatar
Avatar
2
Jun 22
1707
How to add additional content in chatter while cancelling the sale order. Solved
sales v14
Avatar
Avatar
1
Jun 22
646
build custom siteweb with odoo 14
website v14
Avatar
Avatar
1
Apr 22
946