Skip ke Konten
Menu
Pertanyaan ini telah diberikan tanda
1 Balas
2709 Tampilan

Hi everyone,

We are trying to use a promotion program on our website, but no matter which way I configure it nothing is working. Nothing is getting picked up, sometimes an error says the coupon it is not valid on our website, or that the sales order doesn't have the sufficient amount of products added to the Sales Order, even though it does.

Is there a basic setting that I am missing?

Avatar
Buang
Jawaban Terbai

Hello,

1)  'This promo code is not valid on this website.'

   => check configured 'Website' under section validity : https://tinyurl.com/yfynxe7x 

     it will be applicable for that particular website if it mentioned. Make the field empty if you want to use the same for a multi-website.

2) "sales order doesn't have a sufficient amount of products added to the Sales Order" 

  => could you share the exact warning you get? if the 'minimum amount of purchase' is mentioned in the promotion program then it will be applicable for the amount greater or equal to it.

here you can get basic details about the feature: https://www.youtube.com/watch?v=KSlrxF0KIPY

Thanks!

Avatar
Buang
Post Terkait Replies Tampilan Aktivitas
1
Des 21
3839
0
Mar 24
1292
2
Jun 22
3382
1
Jun 22
1926
1
Apr 22
2235