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Help

Problem with uninstalling Apps

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Johary Mustapha

I've installed OpenERP 7.0 on a fresh Centos 6.4 server. Everything works well, however when we try to un-install several of the Apps, we received errors such as the below. Appreciate if someone could help me out.

OpenERP Server Error Client Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/http.py", line 204, in dispatch response["result"] = method(self, *self.params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/controllers/main.py", line 1132, in call_button action = self._call_kw(req, model, method, args, {}) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/controllers/main.py", line 1120, in _call_kw return getattr(req.session.model(model), method)(args, **kwargs) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/session.py", line 42, in proxy result = self.proxy.execute_kw(self.session._db, self.session._uid, self.session._password, self.model, method, args, kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/session.py", line 30, in proxy_method result = self.session.send(self.service_name, method, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/session.py", line 103, in send raise xmlrpclib.Fault(openerp.tools.ustr(e), formatted_info)

Server Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/web/session.py", line 89, in send return openerp.netsvc.dispatch_rpc(service_name, method, args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/netsvc.py", line 292, in dispatch_rpc result = ExportService.getService(service_name).dispatch(method, params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/service/web_services.py", line 626, in dispatch res = fn(db, uid, params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/osv/osv.py", line 188, in execute_kw return self.execute(db, uid, obj, method, *args, *kw or {}) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/osv/osv.py", line 131, in wrapper return f(self, dbname, args, *kwargs) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/osv/osv.py", line 197, in execute res = self.execute_cr(cr, uid, obj, method, args, *kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/osv/osv.py", line 185, in execute_cr return getattr(object, method)(cr, uid, args, *kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/base/module/module.py", line 495, in button_immediate_uninstall return self._button_immediate_function(cr, uid, ids, self.button_uninstall, context=context) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/base/module/module.py", line 475, in _button_immediate_function _, pool = pooler.restart_pool(cr.dbname, update_module=True) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/pooler.py", line 39, in restart_pool registry = RegistryManager.new(db_name, force_demo, status, update_module) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/registry.py", line 218, in new openerp.modules.load_modules(registry.db, force_demo, status, update_module) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/loading.py", line 345, in load_modules processed = load_marked_modules(cr, graph, states_to_load, force, status, report, loaded_modules, update_module) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/loading.py", line 256, in load_marked_modules loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/loading.py", line 192, in load_module_graph load_demo(module_name, idref, mode) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/loading.py", line 77, in <lambda> load_demo = lambda *args: _load_data(cr, *args, kind='demo') File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/modules/loading.py", line 124, in _load_data tools.convert_xml_import(cr, module_name, fp, idref, mode, noupdate, report) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/convert.py", line 954, in convert_xml_import obj.parse(doc.getroot()) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/convert.py", line 847, in parse self._tagsrec.tag File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/convert.py", line 805, in _tag_record f_val = self.id_get(cr, f_ref) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/convert.py", line 824, in id_get res = self.model_id_get(cr, id_str) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/convert.py", line 833, in model_id_get return model_data_obj.get_object_reference(cr, self.uid, mod, id_str) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/cache.py", line 18, in lookup r = self.lookup(self2, cr, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/cache.py", line 46, in lookup value = d[key] = self.method(self2, cr, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/base/ir/ir_model.py", line 869, in get_object_reference data_id = self._get_id(cr, uid, module, xml_id) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/cache.py", line 18, in lookup r = self.lookup(self2, cr, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/tools/cache.py", line 46, in lookup value = d[key] = self.method(self2, cr, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20130731_231106-py2.6.egg/openerp/addons/base/ir/ir_model.py", line 862, in _get_id raise ValueError('No such external ID currently defined in the system: %s.%s' % (module, xml_id)) ValueError: No such external ID currently defined in the system: base.res_partner_14

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Xsias

Wich applications do you try to uninstall ?

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Andreas Marpmann
Best Answer

Before you uninstalling an app take a look if another app is based on it.

I have often observed that the proper sequence is important.

eg: help.openerp.com/question/26089/portal-disabled-cannot-send-emails/

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Johary Mustapha
Author Best Answer

Yeah, i noticed this happened when we load the sample data to populate the database. Removed the database and created a new one and it looks fine now.

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Andreas Marpmann

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