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odoo accounting v14 pos v15
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Help

Problem with PoS after restoring database with filestore

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This question has been flagged
errorposcacherestorerestoredb
1 Reply
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Andre Franco

I restored the database using pg_dump and pasting the filestore to the datadir and everything works fine, everything but the PoS UI which displays this:



and as for the browser console it does not log anything.


this is the server error log when trying to access the PoS UI from the PoS backend:

--------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------

2023-06-26 16:18:58,561 489309 ERROR db0001 odoo.http: Exception during request handling. 
Traceback (most recent call last):
File "/home/src/odoo/odoo/tools/cache.py", line 85, in lookup
r = d[key]
File "", line 2, in __getitem__
File "/home/src/odoo/odoo/tools/func.py", line 87, in locked
return func(inst, *args, **kwargs)
File "/home/src/odoo/odoo/tools/lru.py", line 34, in __getitem__
a = self.d[obj]
KeyError: ('ir.qweb', , 'point_of_sale.assets', False, True, '', False, False, False, False, ('en_US', None, None, None, None, None))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "<1016>", line 185, in template_1016
File "<1016>", line 144, in template_1016_content
File "/home/src/odoo/odoo/addons/base/models/ir_qweb.py", line 2415, in _get_asset_nodes
return self._generate_asset_nodes_cache(bundle, css, js, debug, async_load, defer_load, lazy_load, media)
File "", line 2, in _generate_asset_nodes_cache
File "/home/src/odoo/odoo/tools/cache.py", line 90, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/home/src/odoo/odoo/addons/base/models/ir_qweb.py", line 2470, in _generate_asset_nodes_cache
return self._generate_asset_nodes(bundle, css, js, debug, async_load, defer_load, lazy_load, media)
File "/home/src/odoo/odoo/addons/base/models/ir_qweb.py", line 2544, in _generate_asset_nodes
return remains + asset.to_node(css=css, js=js, debug=debug, async_load=async_load, defer_load=defer_load, lazy_load=lazy_load)
File "/home/src/odoo/odoo/addons/base/models/assetsbundle.py", line 181, in to_node
js_attachment = self.js(is_minified=not is_debug_assets)
File "/home/src/odoo/odoo/addons/base/models/assetsbundle.py", line 394, in js
content.append(self.xml(show_inherit_info=not is_minified))
File "/home/src/odoo/odoo/addons/base/models/assetsbundle.py", line 556, in xml
inherited_template = apply_inheritance_specs(parent_tree, xpaths)
File "/home/src/odoo/odoo/tools/template_inheritance.py", line 265, in apply_inheritance_specs
raise ValueError(
ValueError: Element '' cannot be located in parent view

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/home/src/odoo/odoo/http.py", line 1998, in __call__
response = request._serve_db()
File "/home/src/odoo/odoo/http.py", line 1584, in _serve_db
return service_model.retrying(self._serve_ir_http, self.env)
File "/home/src/odoo/odoo/service/model.py", line 133, in retrying
result = func()
File "/home/src/odoo/odoo/http.py", line 1611, in _serve_ir_http
response = self.dispatcher.dispatch(rule.endpoint, args)
File "/home/src/odoo/odoo/http.py", line 1725, in dispatch
return self.request.registry['ir.http']._dispatch(endpoint)
File "/home/src/odoo/odoo/addons/base/models/ir_http.py", line 156, in _dispatch
result.flatten()
File "/home/src/odoo/odoo/http.py", line 1099, in flatten
self.response.append(self.render())
File "/home/src/odoo/odoo/http.py", line 1091, in render
return request.env["ir.ui.view"]._render_template(self.template, self.qcontext)
File "/home/src/odoo/odoo/addons/base/models/ir_ui_view.py", line 2128, in _render_template
return self.env['ir.qweb']._render(template, values)
File "/home/src/odoo/odoo/tools/profiler.py", line 292, in _tracked_method_render
return method_render(self, template, values, **options)
File "/home/src/odoo/odoo/addons/base/models/ir_qweb.py", line 580, in _render
result = ''.join(rendering)
File "<1017>", line 89, in template_1017
File "<1017>", line 32, in template_1017_content
File "<1016>", line 191, in template_1016
odoo.addons.base.models.ir_qweb.QWebException: Error while render the template
ValueError: Element '' cannot be located in parent view
Template: point_of_sale.assets_common
Path: /t/t[5]
Node:
2023-06-26 16:18:58,566 489309 INFO db0001 werkzeug: 172.70.82.71 - - [26/Jun/2023 16:18:58] "GET /pos/ui?config_id=1 HTTP/1.0" 500 - 99 0.067 3.318
2023-06-26 16:18:58,730 489316 INFO db0001 longpolling: 172.70.55.73 - - [2023-06-26 16:18:58] "GET /websocket HTTP/1.0" 101 417 10.349112

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I really do not know what to do I have been searching and searching and nothing appears, so pls help me solving this.


0
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Avatar
Savya Sachin
Best Answer

Hi,

It seems you have some custom addons related to pos. And from one of those modules you maybe trying to xpath an element which is not present in the view. 
In order to find the specific error file, please comment each xpath code snippet from your custom addons one by one and see if you can locate the specific line of code which throws the error.

Once you locate the specific file, you can replace the xpath element with a proper element present in the parent view.

Thanks

1
Avatar
Discard
Andre Franco
Author

Thank you my friend, it was indeed due to a custom module, the developer had already made an update on the module because it was giving error due to a change on base module and the error to me was because I just pulled the latest Odoo 16 version instead of the Odoo 16 version I had on my previous setup, therefore the error.

For anyone else having troubles like this you can start uninstalling pos modules until everything starts working again, and when that happens you check the latest module you uninstalled in order to solve the problem.

Thanks again!

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