Skip to Content
Menu
This question has been flagged
1 Reply
768 Views

An invoice is created from POS and done the payment, after the session is closed when the invoice status is checked it is paid but when the corresponding customer account it shows a debit balance of the invoice. The payment entry against the same order is not reflected in customer account.

Avatar
Discard

You must specify the Odoo version. There have been major changes from version 15.

Author
Odoo 14 Enterprise edition

On Mon, Oct 3, 2022 at 2:00 PM Josep Anton Belchi Riera <notifications@mail.odoo.com> wrote:

You must specify the Odoo version. There have been major changes from version 15.

Enviado por Odoo S.A. usando Odoo.

Best Answer

The Customer Account works in a different way. Invoice button you need to select only if you want to provide an  invoice print to the customer. And at the time of closing the session, that will move to the Paid status as well.

To know more about Customer Account, check the below link.


Customer Account

Avatar
Discard