An invoice is created from POS and done the payment, after the session is closed when the invoice status is checked it is paid but when the corresponding customer account it shows a debit balance of the invoice. The payment entry against the same order is not reflected in customer account.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Akuntansi
- Inventaris
- PoS
- Project
- MRP
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The Customer Account works in a different way. Invoice button you need to select only if you want to provide an invoice print to the customer. And at the time of closing the session, that will move to the Paid status as well.
To know more about Customer Account, check the below link.
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You must specify the Odoo version. There have been major changes from version 15.