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Brandon Gay

I am trying to get office 365 working with Odoo.  I set it up under general settings, the test passes. 

When I try to use it to send a welcome email to a new user, I get this:


Mail Delivery Failed

Mail delivery failed via SMTP server 'smtp.office365.com'.

SMTPDataError: 550

5.7.60 SMTP; Client does not have permissions to send as this sender

Any Ideas on what could be causing this?

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Oleg Kuryan
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Hi Guys,

I have prepared a guide on how to integrate the Odoo ERP with Office 365 mail server ( https://ventor.tech/guides/how-to-configure-emails-to-work-with-office-365-and-odoo/ ). It has been verified on many customers already, and all screenshots are from latest Odoo (11 at the moment of writing) and latest version of Office 365. 

At a glance what  should be done:

- Configure Outgoing mail Server in Office 365 as Relay Server

- Configure Catchall Email in Office 365

- Install Odoo module to inform users that they used the wrong email

- Configure Outgoing Mail Server in Odoo

- Configure Incoming Mail Server in Odoo

- Test Odoo ERP Emailing Setup

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Yanko Spassov
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Hi,

After some testing I found a solution that work for me - (v.16):

Configure Outgoing Mail Server as per Odoo Docs

change SMTP Server to server indicated in your DNS MX record (created/changed when you have configured your office 365 mail at all)

change SMTP Port to 25

Now Test Mail will pass

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Frank Lee
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same issue,

any update

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Michael van de Ven
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Setup Office 365 SMTP outlook.office365.com 995 SSL/TLS fails -> Client does not have permissions to send as this sender

1. In Odoo setup a SMTP server using your mail exchange (MX) endpoint record with port 25 no security

2. In Office 365 configure a connector so Odoo can send email to Office 365. Office 365 can then relay email to your organization mailboxes and to external recipients. Office 365 > admin > exchange > mail flow > connectors: configure a connector for your Odoo ("email") server with the internet connecting IP address (CIP: [IP address] from the internetheader the email). In my testcase the IP address of the router connecting to the internet.

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Kris Krnacs
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Hi!

So my fix is change code in /opt/odoo/odoo-server/openerp/addons/base/ir/ir_mail_server.py

You need to change "smtp_from" to "smtp_user" and also replace

after this:

If "mail.catchall.alias" is not set it defaults to "postmaster-odoo".

this:

default='postmaster',

#Because you have "postmaster", but you don't have "postmaster-odoo" on your own provider.

Hope it helps!


Kris

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Gerry
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Having the same issue! Here is my Log info:

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2015-07-03 00:31:50,211 1155 ERROR R2-0231v3 openerp.addons.base.ir.ir_mail_server: Mail delivery failed via SMTP server 'smtp.office365.com'.

SMTPDataError: 550

5.7.60 SMTP; Client does not have permissions to send as this sender

2015-07-03 00:31:50,211 1155 ERROR R2-0231v3 openerp.addons.mail.mail_mail: failed sending mail.mail 1549

Traceback (most recent call last):

File "/opt/odoo/odoo-server/addons/mail/mail_mail.py", line 304, in send

context=context)

File "/opt/odoo/odoo-server/openerp/api.py", line 237, in wrapper

return old_api(self, *args, **kwargs)

File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_mail_server.py", line 474, in send_email

raise MailDeliveryException(_("Mail Delivery Failed"), msg)

MailDeliveryException: (u'Mail Delivery Failed', u"Mail delivery failed via SMTP server 'smtp.office365.com'.\nSMTPDataError: 550\n5.7.60 SMTP; Client does not have permissions to send as this sender")

--------------

Any update on this would be greatly appreciated.

Thank you in advance.

Gerry.

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