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Phillip Stack, Phillip

I have an Odoo10 enterprise implementation and am using gmail smtp (G-Suite) authenticating as admin@domain.com , the mail all gets sent and arrives at the proper destination however all mail appears to be sent as admin@domain.com.


The name of the sender is the user who sent the message/invoice/report however the email is always admin@domain.com .

Is this the expected behaviour? It is not too surprising since I am authenticating as admin however is there a way that the messages can be sent as the users proper email? 


Or is this likely the smtp service provider modifying the sender address to match the authentication credentials?



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Phillip Stack, Phillip
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Thanks Ermin! I will do exactly that.

Phillip Stack, Phillip
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Ermin, I took a look at this document. It is in line with my configuration.

However the question still remains "should all email be sent as 'User Name <admin@domain.com>'" or is this an indication of a misconfiguration? Am I being unrealistic thinking that all mail should be sent by 'User Name <username@domain.com>'? Thanks!

Phillip Stack, Phillip
Author

Ermin also added to his statement on a private thread that each Odoo user needs an alias for their email address. So in my case an Odoo login 'username@domain.com' needs an alias 'username@domain.com'

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Ermin Trevisan
Best Answer

After having spent days and days on understanding and trying a proper setup, I can only recommend to literally follow Odoo's advice and recommendations: https://www.odoo.com/documentation/user/10.0/discuss/email_servers.html. Read it carefully and start from that point on.

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Phillip Stack, Phillip
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Ermin, I took a break from this issue and recently just got back to it.

So what I found was the following. My client had a G-suite mail server ( the free tier ). The free tier does not support white listed relaying. So in order to send they had configured their Odoo SMTP server to authenticate as admin@domain.com with the appropriate credentials.

I had mistakenly thought they were authenticating in order to relay. It turned out that they were authenticating to send mail ( and so not surprisingly all mail was sent as the authenticated admin@domain.com ).

In the end I could have done two things. Upgrade to the corporate version of G-suite to unlock the relay functionality or find another relay. I configured a mail server on localhost and configured it to relay for Odoo ( as well as configuring DNS,DKIM,SPF etc ).

All is well.

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