Dear Community,

We need your help.

We would like to make something using Odoo and have created a bill of materials as described in all the documentation and videos on the internet.

Case description:

We purchase a raw material that is to be tracked using a batch number. The raw material is processed by the subcontractor and a new product is created, which should also be tracked using a batch number. We want to achieve seamless traceability from the origin with the first order of the first raw material to the finished end product at the end customer.

Our customer gives us a batch number and we want to track the entire production process in the system.

To do this, we have specified in the bill of materials for the first production process that this production step is to be manufactured by a subcontractor. We have activated the option of a subcontractor order in the settings of the production module.

We have created a purchase order and confirmed it so that we can purchase the product and the service from the subcontractor. This changes the status from RFQ to Purchase Order. The Resupply and Receipt smart buttons should now also appear.

During various test runs, we realised that there was an interruption in this traceability and we cannot say that the product (batch 11) is made with the raw material (batch 1) and when it was made. In my opinion, it can only be due to the routing of subcontractor orders.

Unfortunately, this resupply button is missing in the order. Can someone please explain to me why exactly this button does not appear and how it can be set so that we can also select this button.