Hi all!
After our "Partner" and Odoo could not really help us I turn to the comunity! As this is my first post I'd like to say thank you to all the help I already gained from reading here. Thank you!
Any help on the following issue is highly welcome!
Edition: enterprise
Version: 9.0
What are the steps to reproduce your issue?
Use odoo.
What is the current behavior that you observe?
Messages, chat, interface in general is not updating live. We have to manually refresh the page.
Workflow:
=> 1 new message "@1" in menu bar.
=> Klick on messages
=> Mark message as read, symbol stays at "@1"
=> Move around in odoo, Symbol stays at "@1"
=> Refresh cmd+R the whole browser page. Only then the interface updates.
What would be your expected behavior in this case?
Same as the online demo on odoo.com.
=> 1 new message "@1" in menu bar.
=> Klick on messages
=> Mark message as read, message disappears, symbol goes away or decreases live.
OS: Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-72-generic x86_64)
Server version: Apache/2.4.18 (Ubuntu)
Databases:
[1] mysql Ver 15.1 Distrib 10.1.22-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
USED FOR ODOO: [2] psql (PostgreSQL) 9.5.6
APACHE Loaded Modules:
core_module (static)
so_module (static)
watchdog_module (static)
http_module (static)
log_config_module (static)
logio_module (static)
version_module (static)
unixd_module (static)
access_compat_module (shared)
alias_module (shared)
auth_basic_module (shared)
authn_core_module (shared)
authn_file_module (shared)
authz_core_module (shared)
authz_host_module (shared)
authz_user_module (shared)
autoindex_module (shared)
deflate_module (shared)
dir_module (shared)
env_module (shared)
filter_module (shared)
headers_module (shared)
mime_module (shared)
mpm_prefork_module (shared)
negotiation_module (shared)
php7_module (shared)
proxy_module (shared)
proxy_http_module (shared)
rewrite_module (shared)
setenvif_module (shared)
socache_shmcb_module (shared)
ssl_module (shared)
status_module (shared)
Regards,
Florian
I dug much deeper a while ago. Maybe someone can help now:
In the end it seems to be:
File "/home/odoo/odoo/addons/bus/controllers/main.py", line 34, in poll
raise Exception("bus.Bus unavailable")
Exception: bus.Bus unavailable
Full Trace:
2017-07-25 21:45:01,886 25550 ERROR Testdatenbank_20170725 openerp.http: Exception during JSON request handling.
Traceback (most recent call last):
File "/home/odoo/odoo/openerp/http.py", line 648, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/home/odoo/odoo/openerp/http.py", line 685, in dispatch
result = self._call_function(**self.params)
File "/home/odoo/odoo/openerp/http.py", line 321, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/home/odoo/odoo/openerp/service/model.py", line 118, in wrapper
return f(dbname, *args, **kwargs)
File "/home/odoo/odoo/openerp/http.py", line 314, in checked_call
result = self.endpoint(*a, **kw)
File "/home/odoo/odoo/openerp/http.py", line 964, in __call__
return self.method(*args, **kw)
File "/home/odoo/odoo/openerp/http.py", line 514, in response_wrap
response = f(*args, **kw)
File "/home/odoo/odoo/addons/bus/controllers/main.py", line 34, in poll
raise Exception("bus.Bus unavailable")
Exception: bus.Bus unavailable