My Event is showing Registration Closed even though the Start and End date are in the future and sales of tickets are still allowed. Help!

Question

Version: Community 12
App: Events
Is there a way to ask the developers this question on this module? It seems like an easy question, but I have not seen any feedback yet.
I am trying to create a physical event and allow people to buy tickets to the event.
I create the Event:

But when I go to Register, it says registration is closed.

Is there a date that I am not seeing related to how an event is open and closed?

Naya Touch · Accepted Answer

Thanks @aktiv_software,
I appreciate your time.
I was getting the event registration closed message because I had clicked Finish Event. Once I brought the event back to Draft, and then Confirmed, the event registration started working. Looks like Finish Event should only be clicked once you want to close the registration.

Event registration is now working with my date and time for the event on 3/20/2019 and the sales ending on 3/19/2019.

Jainesh Shah(Aktiv Software) · Answer

Hello @naya_touch
As per Example , start date is :- 03/20/2019 and End date :-03/20/2019. So your Sales End date should be in between or same as Start date or End date. Then it will work.

Related Posts	Replies	Views
Event Registeration is closed event registration closed	0 Nov 20	2473
Is the mail.message object included by default in the view of an event registration page? registration events mail.message 11.0	0 Sep 23	1108
unable to show event cover photo in the guest view Solved events	1 Jul 24	255
How to Automatically Send Google Meet Links to Participants in Odoo's Event App? events	1 Jun 24	490
Event configuration options in Odoo 17 events	0 Mar 24	608

This question has been flagged

Enjoying the discussion? Don't just read, join in!