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javascripterrorknowledge
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Gerben

Hello everyone,

I am trying to install the knowledge module in Odoo 18. But after the installation I get the following message in the interface:

An error occured while loading javascript modules, you may find more information in the devtools console

In the dev console i got the following error messages: 

The following modules are needed by other modules but have not been defined, they may not be present in the correct asset bundle: 
Array [ "@html_editor/html_migrations/html_upgrade_manager" ]
web.assets_web.min.js:35:28

The following modules could not be loaded because they have unmet dependencies, this is a secondary error which is likely caused by one of the above problems: 
Array [ "@knowledge/editor/html_migrations/html_upgrade_manager" ]
web.assets_web.min.js:37:29

I am hosting Odoo on premise with Docker (Odoo version 18.0-20250218) with an volume binding to the enterprise modules.


 Is there a way to solve this error?


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Rani Tathod
Best Answer

Hello Gerben,



This issue typically arises due to missing or improperly loaded JavaScript modules, which are crucial for the operation of Odoo's web client. Here's how you can approach resolving this error:

  First, ensure all dependencies are correctly installed. For the Knowledge module, verify if all related dependencies are present in your Docker container.

  Second, update your Odoo source code to the latest version. Sometimes, these errors are resolved in more recent releases or patches.

  Third, clear your browser cache and Odoo's filestore cache. This can help resolve issues where outdated or corrupted files are being used.

  Fourth, check the logs for any additional errors that might indicate a problem with the module installation or conflicts with other modules.

  Finally, if the issue persists, consider removing the module and reinstalling it. Sometimes, a fresh installation can resolve underlying issues.


For personalized assistance:
https://www.pragtech.co.in/contact-us-mql.html

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Cybrosys Techno Solutions Pvt.Ltd
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Hi,

The issue comes from missing dependencies, almost always caused by:

    Wrong volume binding,

    Mismatched Odoo versions, or

    Missing html_editor/web_editor module.

Once you verify the enterprise folder, install missing modules, and rebuild assets, the Knowledge app should work normally.


Hope it helps

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Nguyen
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The Odoo source and Enterprise editions are not compatible, which caused the error.
My Odoo source c86eb172c5e27d5e6be6f92930efe150c4719b2f
My Enterprise 9829d8bb5088a93c887b5226735c84a0543f2bad

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