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Hi,


I saw Odoo Helpdesk, I currently use Odoo Community Edition, dockerized on the cloud. We did this to save cost. The startup model does not justify hundreds of dollars for an ERP systems, either go with Spreadsheet or use the Community Edition.


I am interested to use Odoo Helpdesk Enterprise Edition, Is there a way for us to use just one part of Odoo Enterprise Edition, and use everything else with Odoo Community Edition?


Sincerely,

Jason

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Best Answer

You can't pay just for one of the enterprise modules, if you decide to go enterprise you need to pay for all the ones you are using.

Now, you can try any help desk alternative like any of this search result (free) https://apps.odoo.com/apps/modules/browse?price=Free&series=13.0&search=helpdesk

or any other paid options: https://apps.odoo.com/apps/modules/browse?series=13.0&search=helpdesk

I'm sure there should be other alternatives not listed there, but I'm not aware of them.

Good luck ! the us know your choice.

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Author Best Answer

@Ermin Trevisan

I understand. We're deep in Odoo CE 13.0 , I've searched online and it seems there is no option yet to downgrade.

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What modules are mission critical for you in Odoo 13.0 CE?

You can also check the OCA repositories: https://github.com/OCA

Author

@Ermin Trevisan

I believe these modules are mission critical for us in Odoo 13.0 CE.

Accounting, Invoicing and Website.

May I know why you ask this?

@Jason Invoicing is part of CE, accounting is EE only, but OCA with the MIS Builder and its additional accounting modules should cover you, Website is CE also. So no need for EE.

Author

I see, I do use Accounting CE from OCA, they're a great repository.

Best Answer

No, there is no such option.

But you can start with Odoo 12.0 CE with the OCA modules (https://www.odoo-community.org/)and you should have enough coverage.

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