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After a long try I am not able to configure the two emails(incoming and outgoing) successfully in my openerp.I refered many previous questions but still email settings are showing connection error while testing.Can anyone please explain the complete steps involved in the configuration of incoming and outgoing mails.Is there any changes to be made in the settings of the email address account given as the login?

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cpanel SMTP outgoing email not working,

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Go to Settings -> Technical -> Email -> Outgoing Mail servers

a. Description: Description about the mail server to be configured.

b. SMTP Server: Hostname or IP of SMTP server

 For example  smtp.gmail.com

c. Connection Security: Select SSL/TLS from the drop down list.

  Sessions are encrypted with SSL/TLS through a dedicated port

(default: 465)

d. Username: Username for SMTP authentication.

  For example: abc@gmail.com

e. Password: Password for SMTP authentication.

  For example: password for abc@gmail.com

f. Test the connection status by clicking ‘Test Connection’ button.

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Hello,

For incoming mail server: Server Type : POP Server Server Name: pop.gmail.com Port: 995 SSL/TLS: True Username: user@gmail.com Password: pwd

For outgoing mail server: Server: smtp.gmail.com Connection Security: SSL/TLS port (default: 465) Username: user@gmail.com Password: pwd Test the connection status by clicking ‘Test Connection’ button.

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It helped me. Thanks.

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on odoo16 on domain.odoo.com how can i configure or setup inconming mails to helpdesk tool?

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  found it My test works, its the gmail captha : https://www.google.com/accounts/DisplayUnlockCaptcha   

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yes but i have an imap server external server