incoming & outgoing mail configuration

Question

After a long try I am not able to configure the two emails(incoming and outgoing) successfully in my openerp.I refered many previous questions but still email settings are showing connection error while testing.Can anyone please explain the complete steps involved in the configuration of incoming and outgoing mails.Is there any changes to be made in the settings of the email address account given as the login?

Ashif Abdulrahman · Accepted Answer

Go to Settings -> Technical -> Email -> Outgoing Mail servers

a. Description: Description about the
mail server to be configured.

b. SMTP Server: Hostname or IP of
SMTP server

For example smtp.gmail.com

c. Connection Security: Select
SSL/TLS from the drop down list.

Sessions are encrypted with SSL/TLS through a dedicated port

(default: 465)

d. Username: Username for SMTP
authentication.

For example: abc@gmail.com

e. Password: Password for SMTP
authentication.

For example: password for

Nehal · Answer

Hello,
For incoming mail server:
Server Type : POP Server
Server Name: pop.gmail.com
Port: 995
SSL/TLS: True
Username: user@gmail.com
Password: pwd
For outgoing mail server:
Server: smtp.gmail.com
Connection Security: SSL/TLS
port (default: 465)
Username: user@gmail.com
Password: pwd
Test the connection status by clicking âTest Connectionâ button.

Adil Akbar · Answer

Hi can follow this:

Md. Sajib Ali · Answer

video reference here:

Marin Dumont · Answer

on odoo16 on domain.odoo.com [1]  how can i configure or setup inconming mails to helpdesk tool?

[1] https://domain%5C.odoo%5C.com

Nick Ace · Answer

found it My test works, its the gmail captha : https://www.google.com/accounts/DisplayUnlockCaptcha

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