What's the necessary changes should i do to adapte the helpdesk application from version 8 to version 11
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
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I think you will not get an exact answer for this, you have to do it step by step. Just refer the materials in the net and see, try to do it , run it , see the errors, resolve it and go forward