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Hello, 

I'm trying to add some record rules to enable internal users to see helpdesk ticket that they are followers.


i have tried to create a domain filter like this but it doesn't work. 


['|', ("user_id","=",user.id) , ('message_follower_ids', 'in', user.id)]


can anyone please enlight me ? 

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Best Answer

Hi,


Try this condition:


['|', ("user_id", "=", user.id),('message_follower_ids', 'in', user.partner_id.id)]


Hope it helps

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