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Hello Odoo community,

I’m encountering an issue while trying to invoice a task in the Odoo Online Field Service module. The error message I receive is:

"Invalid Operation: Cannot create an invoice. No items are available to invoice."

Here’s what I’ve checked so far:

  • The task is marked as completed.
  • The products/services have been delivered.
  • I’ve reviewed the product’s invoicing policy and ensured it's set correctly:
    • For storable products: I’m using "Delivered Quantities" or "Ordered Quantities" as needed.
    • For services: The invoicing policy is set to Prepaid/Fixed Price.
  • Additionally, I invoice and pay my employees using two different pay types: Hourly and/or Flat Rate. I want to ensure that this pay structure is being accounted for when invoicing the task.

Despite these settings, I still receive the error when attempting to invoice.

Has anyone encountered a similar issue, or could you provide any suggestions to resolve this?

Thanks in advance for your help!

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Hello RiverCity,

Kindly, review your product configuration and check the invoice policy.

Based on above validation these is not any product line for invoice.

Thanks.

Author Best Answer

This is my product configuration:

  • Product Type: Service
  • Create on Order: Nothing
  • Invoicing Policy: Prepaid/Fixed Price
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okey, let me review bcz it's working fine based on this configuration and have facing the same issue with other product ?

Author

Okay thanks and it won't let me do it with any service not my Service on timesheets or the flat rate one

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