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Help

Error When Invoicing a Task in Field Service Module: Invalid Operation - No Items Available to Invoice

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invoicingFieldService
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RiverCity IT Pros

Hello Odoo community,

I’m encountering an issue while trying to invoice a task in the Odoo Online Field Service module. The error message I receive is:

"Invalid Operation: Cannot create an invoice. No items are available to invoice."

Here’s what I’ve checked so far:

  • The task is marked as completed.
  • The products/services have been delivered.
  • I’ve reviewed the product’s invoicing policy and ensured it's set correctly:
    • For storable products: I’m using "Delivered Quantities" or "Ordered Quantities" as needed.
    • For services: The invoicing policy is set to Prepaid/Fixed Price.
  • Additionally, I invoice and pay my employees using two different pay types: Hourly and/or Flat Rate. I want to ensure that this pay structure is being accounted for when invoicing the task.

Despite these settings, I still receive the error when attempting to invoice.

Has anyone encountered a similar issue, or could you provide any suggestions to resolve this?

Thanks in advance for your help!

0
Avatar
Buang
Manish Bohra

Hello RiverCity,

Kindly, review your product configuration and check the invoice policy.

Based on above validation these is not any product line for invoice.

Thanks.

Avatar
RiverCity IT Pros
Penulis Jawaban Terbai

This is my product configuration:

  • Product Type: Service
  • Create on Order: Nothing
  • Invoicing Policy: Prepaid/Fixed Price
0
Avatar
Buang
Manish Bohra

okey, let me review bcz it's working fine based on this configuration and have facing the same issue with other product ?

RiverCity IT Pros
Penulis

Okay thanks and it won't let me do it with any service not my Service on timesheets or the flat rate one

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