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Error when I try send by email the invoice

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This question has been flagged
emailserror-500
4 Replies
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CAMILO SANCHEZ

Hello there, I need solve the next problem, When I try send by email the invoice from Inovice module i have the error
Unknow CORS error

An Unknow CORS error ocurred.

The error probably originates from a JavaScript fiole served from a different origin 

(opering your browse console might give you a hint on the error)


RPC_ERROR

Odoo Server Error

Traceback (most recent call last):

File "/odoo/odoo-server/odoo/addons/base/models/ir_http.py", line 237, in _dispatch

result = request.dispatch()

File "/odoo/odoo-server/odoo/http.py", line 688, in dispatch

result = self._call_function(**self.params)

File "/odoo/odoo-server/odoo/http.py", line 360, in _call_function

return checked_call(self.db, *args, **kwargs)

File "/odoo/odoo-server/odoo/service/model.py", line 94, in wrapper

return f(dbname, *args, **kwargs)

File "/odoo/odoo-server/odoo/http.py", line 349, in checked_call

result = self.endpoint(*a, **kw)

File "/odoo/odoo-server/odoo/http.py", line 917, in __call__

return self.method(*args, **kw)

File "/odoo/odoo-server/odoo/http.py", line 536, in response_wrap

response = f(*args, **kw)

File "/odoo/odoo-server/addons/web/controllers/main.py", line 1352, in call_button

action = self._call_kw(model, method, args, kwargs)

File "/odoo/odoo-server/addons/web/controllers/main.py", line 1340, in _call_kw

return call_kw(request.env[model], method, args, kwargs)

File "/odoo/odoo-server/odoo/api.py", line 464, in call_kw

result = _call_kw_multi(method, model, args, kwargs)

File "/odoo/odoo-server/odoo/api.py", line 451, in _call_kw_multi

result = method(recs, *args, **kwargs)

File "/odoo/odoo-server/addons/mail/models/mail_mail.py", line 314, in send

smtp_session.quit()

File "/usr/lib/python3.8/smtplib.py", line 997, in quit

res = self.docmd("quit")

File "/usr/lib/python3.8/smtplib.py", line 424, in docmd

self.putcmd(cmd, args)

File "/usr/lib/python3.8/smtplib.py", line 371, in putcmd

self.send(str)

File "/usr/lib/python3.8/smtplib.py", line 363, in send

raise SMTPServerDisconnected('please run connect() first')

Exception



The above exception was the direct cause of the following exception:



Traceback (most recent call last):

File "/odoo/odoo-server/odoo/http.py", line 644, in _handle_exception

return super(JsonRequest, self)._handle_exception(exception)

File "/odoo/odoo-server/odoo/http.py", line 302, in _handle_exception

raise exception.with_traceback(None) from new_cause

smtplib.SMTPServerDisconnected: please run connect() first


I have deploy in COmmunioty in DigitalOcean, I setup the SMTP with ZOHO


Please any idea for solve?

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Mindaugas
Best Answer

as i see. your email smtp server is not connected. check email servers(outgoing)

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Peter Groft
Best Answer

If you are facing an error when trying to send an invoice via email in Odoo, there could be several reasons behind it. Here are some troubleshooting steps you can take to resolve the issue:

Check SMTP Server Configuration: Make sure that the SMTP server configuration in Odoo is correct. Check the username, password, server name, and port number. You can also try using a different SMTP server to see if that resolves the issue.

Check Email Template: Ensure that the email template you are using to send the invoice is correct. Verify that the recipient email address is correct, and the subject and body of the email are properly filled out.

Check Email Settings: Check the email settings in Odoo and ensure that the "Send Emails" option is enabled. You can do this by going to Settings > Email > Outgoing Mail Servers and checking the settings.

Check Email Queue: Sometimes, emails can get stuck in the email queue, causing errors. To check if this is the issue, go to Settings > Technical > Email > Outgoing Emails and check if there are any emails stuck in the queue. If there are, try resending them.

Check Email Security Settings: If you are using an email provider that has strict security settings, make sure that the security settings in Odoo are correctly configured. You can check this by going to Settings > Email > Outgoing Mail Servers and checking the security settings.

Greetings,
Peter

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CAMILO SANCHEZ
Author Best Answer

Yes when I try test is correct but doesnt work , i work mail with ZOHO mail

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Siddharth Chauhan
Best Answer

Please check SMTP server. its not connected.

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