Hello,
We have this error when we're clicking on configuration module :
UncaughtPromiseError
Promesse non interceptée > Missing field string information for the field 'recaptcha_public_key' from the 'res\\.config\\.settings'\\ model
Error:\\ Missing\\ field\\ string\\ information\\ for\\ the\\ field\\ 'recaptcha_public_key'\\ from\\ the\\ 'res\\.config\\.settings'\\ model
\\ \\ \\ \\ at\\ \\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6641:258
\\ \\ \\ \\ at\\ traverse\\ \\(\\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:200\\)
\\ \\ \\ \\ at\\ \\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:242
\\ \\ \\ \\ at\\ Function\\.each\\ \\(\\.odoo\\.com/web/assets/183140\\-34e784f/web\\.assets_common\\.min\\.js:173:149\\)
\\ \\ \\ \\ at\\ traverse\\ \\(\\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:211\\)
\\ \\ \\ \\ at\\ \\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:242
\\ \\ \\ \\ at\\ Function\\.each\\ \\(\\.odoo\\.com/web/assets/183140\\-34e784f/web\\.assets_common\\.min\\.js:173:149\\)
\\ \\ \\ \\ at\\ traverse\\ \\\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:211\\)
\\ \\ \\ \\ at\\ \\.odoo\\.com/web/assets/183245\\-8847214/web\\.assets_backend\\.min\\.js:6636:242
\\ \\ \\ \\ at\\ Function\\.each\\ \\(https://ab-corporation.odoo.com/web/assets/183140-34e784f/web.assets_common.min.js:173:149)
Someone to help us ?
Thanks
Hi,
The app is not activated.. I have to active it ?
Thanks
if this is not installed, you can activate the developer mode and navigate to settings -> technical -> user interface -> views, and search for the view containing the field recaptcha_public_key and remove the field from the view
The developer mode is on but impossible to access settings module... So I can't have "technical menu"
you may have connect with admin of your instance
Yes, i'm connected with admin. But I have this error when I'm clicking on configuration module. So, i can't access to settings... This bug appear when I wanted to configure helpdesk module. I tried to uninstall this module but it doesn't work.
And now if I want reinstall helpdesk module, I have an error too