Hello,
we had the same problem here is Odoo's answer:
"Unfortunately, how the campaign is displayed by different vendors is beyond our control. This concerns their own image settings.
What we can advise is to test your campaign and how it is displayed in a tool like Thunderbird. You will then be able to see what it looks like.
I want to assure you that we receive this feedback regularly and that our teams of developers are currently testing the various providers in order to find a solution that would work for all. But this is very complicated given the different restrictions issued by each of them."
So apart from asking all of our customers not to use Outlook desktop, they have no solution.
It is unfortunate that a software like Odoo cannot be correctly configured for sending emails.
Their competitor Mailjet do it very well and with all the tools of mails.
Thank you,
Elorri.
Hello,
I am on holiday.
I will be back the 29th of august
Kind Regards
Sven