Hi Community,
I want to send email after some delay(dynamic) means i have requirement that email should be trigger by delay and this is delay dynamic eg. for first email will trigger after 10 min when change stage and another may be some different time that we will manage in configuration.
So, how can i achieve this? Is there is any option odoo by which we can control datetime for email trigger by template or python function?
Now i try to achieve this by cron job but it not fulfill my requirement.
My python code is below:
partner = self.create_user_id.partner_id if partner and customer_survey and auto_assign_survey and not self.response: survey_response = self.env['survey.user_input'].create({'survey_id': customer_survey, 'partner_id': partner.id, 'email': partner.email or None}) survey_response.generate_public_url() survey_response.write({'helpdesk_ticket': self.id}) self.write({'response': survey_response.id}) if follow_up_template: follow_up_template.sudo().write({'email_to': partner.email}) self.env['mail.template'].browse(follow_up_template.id).send_mail(self.id, force_send=False) if ir_cron_customize: self.env['ir.cron'].browse(ir_cron_customize.id).write( {'nextcall': datetime.datetime.now() + datetime.timedelta(minutes = 5)})i am using odoo version-11Thanks in advance.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project management
- MRP
This question has been flagged
1943
Views
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign upRelated Posts | Replies | Views | Activity | |
---|---|---|---|---|
|
1
Apr 23
|
3363 | ||
|
1
Oct 20
|
6319 | ||
|
1
Jun 15
|
3991 | ||
|
4
Jun 24
|
1386 | ||
|
0
Jul 22
|
839 |