Hi Community,
I want to send email after some delay(dynamic) means i have requirement that email should be trigger by delay and this is delay dynamic eg. for first email will trigger after 10 min when change stage and another may be some different time that we will manage in configuration.
So, how can i achieve this? Is there is any option odoo by which we can control datetime for email trigger by template or python function?
Now i try to achieve this by cron job but it not fulfill my requirement.
My python code is below:
partner = self.create_user_id.partner_id if partner and customer_survey and auto_assign_survey and not self.response: survey_response = self.env['survey.user_input'].create({'survey_id': customer_survey, 'partner_id': partner.id, 'email': partner.email or None}) survey_response.generate_public_url() survey_response.write({'helpdesk_ticket': self.id}) self.write({'response': survey_response.id}) if follow_up_template: follow_up_template.sudo().write({'email_to': partner.email}) self.env['mail.template'].browse(follow_up_template.id).send_mail(self.id, force_send=False) if ir_cron_customize: self.env['ir.cron'].browse(ir_cron_customize.id).write( {'nextcall': datetime.datetime.now() + datetime.timedelta(minutes = 5)})i am using odoo version-11Thanks in advance.
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