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Good morning everyone, I am having issues with the date of the cash closing reports; they are ahead of the transaction date.

I am attaching examples and a detailed explanation.

I am sending documentation of all reported cases as agreed, regarding the incidents related to the cash closing print format, 3 cases are attached.

Date 02/01/25: The closing status field in the format shows as 1 day after the closing date, no similar case is evident in the other cash closings of the day, this same behavior has been detected in the closings.

 

 

    1. Upon reviewing the details, there is 1 payment (Box 2/15966) dated 03/01/2025

 

 

    1. The system is checked; this payment is dated 02/01/2025, which is correct. 

 

 

    1. The delivery note for this movement contains the correct date

 

    1. The ticket was generated with the correct date.

 

    1. The case is presented with the cash closures of everyday sessions:

                                                              i.      Sesion02771

                                                             ii.      Sesion02775

                                                           iii.      Sesion02779

                                                           iv.      Sesion02787

                                                             v.      Sesion02791

                                                           vi.      Sesion02796

                                                         vii.      Sesion02800

                                                        viii.      Sesion02804

                                                           ix.      Sesion02808

                                                             x.      Sesion02812

                                                           xi.      Sesion02817

                                                         xii.      Sesion02821

                                                        xiii.      Sesion02825

                                                        xiv.      Sesion02826

                                                          xv.      Sesion02829

                                                        xvi.      Sesion02837

                                                      xvii.      Sesion02841

                                                    xviii.      Sesion02845

                                                        xix.      Sesion02849

                                                          xx.      Sesion02853

                                                        xxi.      Sesion02857

                                                      xxii.      Sesion02861

                                                    xxiii.      Sesion02865

 

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Best Answer

It seems that you are having problems with the cash closing report date, specifically reports that are sent before the transaction date.  


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Check if the cash closing report date is correct. https://melonplaygroundonline.github.io/

Best Answer

It seems like the system may be misinterpreting transaction and closing dates. I recommend checking the time zone and system settings, and verifying if there's a backend configuration issue.  

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I think that is reasonable in your case. https://monkeymartgame.org

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