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Configure email-to-contact connection (Odoo 13 Enterprise)

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This question has been flagged
emailcontactconfigureemail-bccconnection
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joe

Hello,

I want to be able to send an email to a contact from Thunderbird with a catchall address (bcc) and have that email attached to a contact in Odoo. I don't want to send within Odoo. 

Is that somehow possible to configure that?

If yes, what are the steps for doing that?


Best regards, J

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James White

Are you trying to send emails directly into Odoo? i.e. if I send to employeename@yourcompany.com, you want employeename to receive that email in Odoo?

joe
Author

Hello James,

thank you for the answer.

I send a mail from Thunderbird to employeename@yourcompany.com. I want my entire email history with this customer to always be saved in this Odoo contact (employeename). This means that the system should check whether this address exists in Odoo and if so, it should attach the email to this contact as a note or whatever. With another programme that I use, I have to add a catchall address (bcc) in this mail to do so. Is this also possible in Odoo?

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