Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Blank login page after restart of server

Subscribe

Get notified when there's activity on this post

This question has been flagged
v7
1 Reply
7799 Views
Avatar
Ankur Shah

After the initial setup, the login page came up fine and I was able to login, create users, do a few things. But after the restart of the server, the login page doesn't seem to come up at all. The page loads up without any errors. I see the access logs showing the GETs and POSTs successfully, but the login page doesn't seem to come up.

I'm guessing it's probably related to the password in postgres. How do I troubleshoot that?

Any pointers are greatly appreciated

0
Avatar
Discard
IBS Group

Please go to your OpenERP server, press CTRL+U in your browser, paste the content of the page that pops up here: http://pastebin.com/ and give us the link

Ankur Shah
Author

Thanks for the comment. Here it is http://pastebin.com/7DHAJuPL

IBS Group

Thank you, have you tried resetting your browser's cache+cookies?

Ankur Shah
Author

Yes. Did force reload and even tried restarting the browser to trying different browsers. Same result.

IBS Group

If you are using windows, open your task manager, go to services and restart the PostgreSQL service.

Ankur Shah
Author

Restarted postgres on my linux server. Still no luck.

IBS Group

Are you running a local server? or an online one, if it's online, could you share with us the link and you can edit it out later.

Ankur Shah
Author

It seems like I'm running into an error that I see thrown in my JavaScript console "Uncaught Error: QWeb2: Template 'WebClient' not found".

Would you know how to fix that?

IBS Group

Can you paste the content of this file: addons/web/static/src/xml/base.xml in http://pastebin.com/ and provide the link here.

Ankur Shah
Author

Thanks for the reply Karim! I've got two base.xml files. Which one would you like to see (or both)?

./usr/lib/pymodules/python2.7/openerp/addons/web/static/src/xml/base.xml ./usr/share/pyshared/openerp/addons/web/static/src/xml/base.xml

IBS Group

No problem, send them both.

Ankur Shah
Author

I'm not in front of the computer, but what's interesting is that I can get to the page from everywhere other than my Macbook. Can you think of why it's specific to me? I've tried all browsers - Chrome, Safari and Firefox and getting the same error!

Ankur Shah
Author

I'm finally able to semi-resolve the problem! There were two problems. The bigger was one was a faulty ethernet cable due to which packets were dropped over the network. After I fixed that, secondly, and more strangely, when I access openERP over one of my Wi-Fi connections I get that error. But if I access it over any other network, the page comes up fine.

Not caring about the wifi-related issue, I'm closing this as "Resolved". Thanks for the replies Karim!

Avatar
Ankur Shah
Author Best Answer

I'm finally able to semi-resolve the problem! There were two problems. The bigger was one was a faulty ethernet cable due to which packets were dropped over the network. After I fixed that, secondly, and more strangely, when I access openERP over one of my Wi-Fi connections I get that error. But if I access it over any other network, the page comes up fine.

Not caring about the wifi-related issue, I'm closing this as "Resolved". Thanks for the replies Karim!

1
Avatar
Discard
IBS Group

No problem.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
How to add a "Delete" button on the popup form? Solved
v7
Avatar
Avatar
1
Oct 25
5907
Minimum Lot Charge For Sales Order Line Items
v7
Avatar
0
Dec 24
10724
Record Rule to allow a User to update their own Employee object without belonging to Officer group Solved
v7
Avatar
Avatar
Avatar
Avatar
3
Sep 24
23267
How to activate the Technical Features? Solved
v7
Avatar
Avatar
Avatar
Avatar
Avatar
5
Dec 24
55622
Way to only allow a specific DB to be the default? Solved
v7
Avatar
Avatar
Avatar
Avatar
Avatar
4
Jul 24
12131
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now