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The purpose of this document is to provide an overview of the standard customer account payment method within the PoS (Point of Sale) application and its implications on the accounting application.
This document is not version-specific. But please do test the same workflow in your current version to make sure the standard behavior.
[Accounting] Impact of PoS customer payments (bank & cash) on the accounting application.
1. Create a contact called: PHT. Since it is a new customer there is no due on account receivable account or account payable.
2. Make sure the customer account exists as a payment method in PoS.
3. Make sure PoS store 1 has customer account payment method.
There is a journal entry created in the 'Point of sale' journal with Account receivable (AR) account.
See customer PHT with due amount.
Select invoice in the PoS session and customer account.
Since we select ‘invoice’ there is an invoice created in the customer journal.
Also, because we choose 'customer account' as a payment method, the impact account is AR not AR (PoS) so there is no other journal entries created in the Point of sale journal.
However, no journal entries are being created for the orders without an invoice, even though they are marked as 'Paid.' Could you please help clarify why this is happening?I am using Odoo16
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