[Accounting] PoS customer account impact in accounting app.

Question

Objective: The* purpose* of this document is to provide an overview of the standard customer account payment method within the PoS (Point of Sale) application and its implications on the accounting application.
This document is not version-specific. But please do test the same workflow in your current version to make sure the standard behavior.

For *further information*, please refer to the following document:  [Accounting] Impact of PoS customer payments (bank & cash) on the accounting applica

Pei Hua Tsai (pht) · Accepted Answer

*Configuration:* 1.
Create a contact called: PHT. Since it is a new customer
there is no due on account receivable account or account payable.
2.
Make sure the customer account exists as a
payment method in PoS.
3.
Make sure PoS store 1 has customer account
payment method.

*Workflow1:
Didn’t select invoice in the PoS checkout and pay in customer account.*

There is a journal entry created in the 'Point of sale' journal with Account receivable (AR) account.

See customer PHT with due amount.

ha_wwa · Answer

However, no journal entries are being created for the orders without an invoice, even though they are marked as 'Paid.' Could you please help clarify why this is happening?I am using Odoo16

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This question has been flagged

Objective:

For further information, please refer to the following document:

Configuration:

Workflow1: Didn’t select invoice in the PoS checkout and pay in customer account.

Workflow 2: Select invoice in the PoS

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